Here are a few tips if this is your first time.
The National Mobility Equipment Dealers Association (NMEDA) is our industry’s trade association. www.nmeda.org. Reputable mobility equipment dealers are members of the association. Kansas Truck Mobility has gone one step further and been audited by a third-party from NMEDA who certified our company as a QAP (Quality Assurance Program) mobility equipment dealer.
Does the sales person listen to you or are they just pushing inventory?
Can you test the equipment before you buy it? The showroom at Kansas Truck Mobility is interactive. You can try out wheelchair lifts which can be installed on your car or truck. You can test hand controls. You can see a demonstration unit of wheelchair securement systems. You can experience an installed adaptive seat, and test drive wheelchair accessible vans.
Does the dealer service what they sell? Do they have a service center? Are their service technicians factory-trained in mobility equipment installation and repair?
How did you hear about this company? We have been in the mobility equipment business for 38 years. We’ve helped thousands of people across Kansas. We’ve all heard the phrase, ‘five degrees of separation’. We don’t think it will take you more than five people to find one of our customers to talk with about their experiences with Kansas Truck Mobility.
Sometimes, the mobility device is incompatible with the users’ vehicle and a solution can’t be reached. Kansas Truck Mobility represents all of the major mobility equipment manufactures. We keep up-to-date with the equipment they offer and the installation and repair protocols.
Unfortunately, there are unscrupulous people who prey on others at their most vulnerable moments. People who are shopping for mobility equipment are often in the market because there’s been a catastrophic illness or accident. The last thing they need is to worry about the accuracy of the advice they’re getting and the quality of equipment they’re buying.